Privacy Policy

Sume, Inc. (“Sume,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the “Services”).

1. Information We Collect

Account Information. When you create an account, we collect your name, email address, and any other information you provide during registration.

Usage Data. We automatically collect information about how you interact with our Services, including device information, browser type, IP address, pages visited, and timestamps.

Conversation Data. When you interact with our AI companion, we collect the content of your conversations to provide and improve the Services.

Waitlist Information. If you sign up for our waitlist or beta, we collect your email address and any additional information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Personalize your experience and build your context profile
• Communicate with you about updates, features, and support
• Analyze usage patterns to improve our products
• Protect against fraud, abuse, and unauthorized access
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers. We share information with third-party vendors who help us operate our Services, such as cloud hosting, analytics, and customer support providers.
• Legal Requirements. We may disclose information if required by law, regulation, or legal process.
• Business Transfers. In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent. We may share information with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide our Services. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at support@sumelabs.com.

7. Cookies and Analytics

We use cookies and similar tracking technologies to collect usage data and improve our Services. We use analytics providers including Vercel Analytics and PostHog to understand how users interact with our Services.

8. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@sumelabs.com.